jili18.com Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and jili18.com ("the Platform," "we," "us," or "our") governing your access to and use of the jili18.com website, mobile interface, games, and all related services (collectively, the "Services").

By registering an account, accessing the jili18.com platform, or using any of the Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and any game-specific rules published on the platform. If you do not agree to these Terms, you must immediately cease using the Services.

These Terms are effective as of the date of your registration and remain in force for the duration of your use of the Services.

2. Eligibility

Access to and use of jili18.com is subject to the following eligibility requirements, all of which must be satisfied at all times:

• Age: You must be at least 21 years of age at the time of registration and at all times during your use of the Services. This requirement is mandated by Philippine gaming regulations. jili18.com strictly prohibits access by persons under 21 years of age.
• Jurisdiction: You must be physically located in a jurisdiction where online gambling is lawful. It is your sole responsibility to ensure that your use of jili18.com complies with all applicable laws in your jurisdiction.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Persons who have been declared legally incapacitated or who are subject to a court order restricting their legal capacity are not eligible to use the Services.
• Self-Exclusion: You must not be subject to a self-exclusion order, whether imposed by jili18.com or by any regulatory authority, at the time of registration or during your use of the Services.
• Prohibited Persons: Employees, directors, officers, agents, and contractors of jili18.com, as well as their immediate family members and household members, are not eligible to use the gambling Services.

jili18.com reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory proof may result in suspension or termination of your account.

3. Account Registration

3.1 Registration Requirements

To access the full range of Services, you must register a jili18.com account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, Philippine mobile number, and any other information requested by jili18.com for identity verification purposes.

3.2 One Account Policy

Each individual may register and maintain only one (1) jili18.com account. The creation of multiple accounts by a single individual — whether using different names, mobile numbers, email addresses, payment methods, or devices — is strictly prohibited. jili18.com employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts will be suspended, and any balances, bonuses, or winnings held in those accounts may be forfeited.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your jili18.com login credentials, including your password and any two-factor authentication codes. You must not share your credentials with any third party. jili18.com will never ask you for your password through any channel. You agree to notify jili18.com immediately upon becoming aware of any unauthorized access to or use of your account.

3.4 Account Verification (KYC)

jili18.com is required to verify the identity of its players in accordance with applicable anti-money laundering (AML) and know-your-customer (KYC) regulations. You may be required to submit government-issued identification documents, proof of address, and proof of payment method ownership. Withdrawal requests may be held pending completion of KYC verification. Providing false or misleading documentation is a serious violation of these Terms and may result in account termination and referral to relevant authorities.

4. Deposits & Withdrawals

4.1 Deposits

jili18.com accepts deposits via the following payment methods available to Philippine players: GCash, PayMaya/Maya, bank transfer (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card. The minimum deposit amount is ₱100 unless otherwise specified for a particular payment method or promotion. All deposits must be made from payment accounts registered in your own name. Third-party deposits are strictly prohibited.

4.2 Withdrawals

Withdrawal requests are processed to the same payment method used for the corresponding deposit, subject to verification requirements. The minimum withdrawal amount is ₱200. GCash and PayMaya withdrawals are typically processed within 15 minutes of approval. Bank transfer withdrawals may take 1–3 business days depending on the receiving bank. jili18.com reserves the right to request additional verification documentation before processing any withdrawal.

4.3 Currency

All transactions on jili18.com are denominated in Philippine Peso (PHP / ₱) unless otherwise stated. jili18.com is not responsible for any currency conversion fees charged by your payment provider.

5. Bonuses & Promotions

jili18.com offers various bonuses and promotional offers to eligible players. All bonuses are subject to the following general conditions, as well as any specific terms published alongside each individual offer:

• Bonuses are available to eligible registered players only. jili18.com reserves the right to determine eligibility at its sole discretion.
• All bonuses are subject to wagering requirements. The applicable wagering requirement will be stated in the specific bonus terms. Bonus funds and any winnings derived from bonus funds cannot be withdrawn until the wagering requirement has been met in full.
• Bonuses may only be used for the games and game categories specified in the relevant bonus terms. Using bonus funds on excluded games will not contribute to wagering requirements.
• Bonus abuse — including but not limited to multi-accounting, collusion, arbitrage betting, or any other strategy designed to exploit bonus offers — is strictly prohibited and will result in immediate account suspension and forfeiture of all bonus funds and associated winnings.
• jili18.com reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• In the event of any conflict between these general bonus terms and the specific terms of an individual promotion, the specific terms shall prevail.

6. Game Rules & Fair Play

All games available on jili18.com are governed by individual game rules published within the game interface. By participating in any game, you agree to be bound by the applicable game rules.

All slot and RNG-based table games on jili18.com use certified random number generators (RNG) that have been independently tested and certified for fairness. Published return-to-player (RTP) percentages are accurate and reflect the theoretical long-term payout rates of each game.

In the event of a technical malfunction, disconnection, or system error during gameplay, jili18.com reserves the right to void the affected game round and return the wagered amount to the player's account. jili18.com's decision in such matters is final.

jili18.com reserves the right to void any bet or game result that is the product of a software error, data feed error, or any other technical fault, regardless of whether the error was apparent at the time of the bet.

7. Prohibited Conduct

The following conduct is strictly prohibited on jili18.com. Engaging in any prohibited conduct may result in immediate account suspension, termination, forfeiture of balances, and referral to relevant law enforcement or regulatory authorities:

• Registering more than one account, or registering on behalf of another person.
• Providing false, inaccurate, or misleading information during registration or at any subsequent point.
• Using the Services if you are under 21 years of age.
• Using automated software, bots, scripts, or any other artificial means to interact with the platform or gain an unfair advantage.
• Colluding with other players to manipulate game outcomes, including in live dealer games.
• Engaging in any form of money laundering, fraud, or other financial crime through the platform.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any software or system used by jili18.com.
• Harassing, threatening, or abusing jili18.com staff, live dealers, or other players through any communication channel.
• Using the platform for any purpose other than personal entertainment gambling.
• Exploiting any software bug, error, or vulnerability. Any such vulnerability must be reported to jili18.com immediately. Exploiting a known vulnerability is a serious breach of these Terms.

8. Intellectual Property

All content on the jili18.com platform — including but not limited to text, graphics, logos, game assets, software, user interface designs, and audiovisual materials — is the property of jili18.com or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your personal, non-commercial entertainment purposes only. This licence does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the platform without prior written consent from jili18.com.
• Modify, adapt, translate, or create derivative works based on any platform content.
• Use any jili18.com trademarks, logos, or brand elements without express written authorisation.
• Frame or mirror any portion of the platform on any other website or application.

Any unauthorised use of jili18.com intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by jili18.com and its licensors.

9. Limitation of Liability

To the fullest extent permitted by applicable law, jili18.com, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Services, including but not limited to:

• Loss of winnings or profits resulting from technical malfunctions, disconnections, or system errors.
• Losses arising from your failure to comply with these Terms.
• Losses resulting from unauthorised access to your account due to your failure to maintain the security of your credentials.
• Any interruption, suspension, or termination of the Services, whether planned or unplanned.
• Losses arising from reliance on any information published on the platform.

jili18.com's total aggregate liability to you for any claim arising out of or in connection with these Terms or the Services shall not exceed the total amount deposited by you into your jili18.com account in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.

10. Privacy & Data

jili18.com collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the collection and processing of your personal data as described in the Privacy Policy.

jili18.com implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit and secure storage protocols for data at rest.

jili18.com may be required to disclose your personal data to regulatory authorities, law enforcement agencies, or other third parties where required by applicable law, including in connection with AML/KYC obligations under Philippine regulations.

11. Responsible Gaming

jili18.com is committed to promoting responsible gaming and minimising the potential harms associated with gambling. The following tools and policies are in place for all players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their accounts at any time through the account settings panel.
• Session Time Limits: Players may set limits on the duration of individual gaming sessions.
• Cooling-Off Periods: Players may request a temporary suspension of their account for a defined period (24 hours, 7 days, or 30 days).
• Self-Exclusion: Players who wish to permanently exclude themselves from jili18.com may request self-exclusion by contacting customer support. Self-exclusion requests are processed within 24 hours and are irrevocable for the duration of the exclusion period.
• Reality Checks: Players may enable periodic on-screen reminders displaying the duration of their current gaming session.

12. Termination

jili18.com reserves the right to suspend or terminate your account and access to the Services at any time, with or without notice, for any of the following reasons:

• Breach of any provision of these Terms.
• Provision of false or misleading information during registration or KYC verification.
• Engagement in any prohibited conduct as described in Section 7.
• Failure to meet or maintain eligibility requirements as described in Section 2.
• Reasonable suspicion of fraudulent activity, money laundering, or other criminal conduct.
• A request or direction from a regulatory authority or law enforcement agency.

Upon termination for cause, jili18.com reserves the right to forfeit any bonus funds, free spins, and associated winnings held in your account. Any remaining real-money balance (net of forfeited amounts) will be returned to you via your registered payment method, subject to completion of any outstanding KYC verification requirements.

You may close your jili18.com account at any time by contacting customer support. Account closure requests are processed within 5 business days.

13. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between the parties shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.

jili18.com operates in compliance with the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) for online gaming operations in the Philippines.

14. Amendments

jili18.com reserves the right to amend, update, or replace these Terms at any time. When material changes are made, jili18.com will notify registered players via the email address or mobile number associated with their account, and will publish the updated Terms on this page with a revised "Last Updated" date.

Your continued use of the Services following the publication of updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must cease using the Services and may request account closure as described in Section 12.

It is your responsibility to review these Terms periodically to stay informed of any changes. jili18.com recommends reviewing this page each time you access the platform.

15. Contact

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the jili18.com support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the jili18.com platform
• Response Time: Email enquiries are typically responded to within 1 hour

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page or contact support directly via live chat.